Privacy policy

Last updated: 01/01/2026

Company name: The Homewrights Limited

Data controller: Les Rushworth

Contact: 

• Email: info@thehomewrights.com
• Telephone: 07368 47177

1. What this policy covers

This privacy policy explains how The Homewrights Limited collects, uses, stores, and protects personal information in accordance with UK GDPR and the Data Protection Act 2018.

2. What personal data we collect

We only collect information necessary to provide property maintenance services, such as:

• Name
• Address of the property where work is carried out
• Phone number and/or email
• Details of the job or enquiry
• Invoices, quotes, and payment records

We do not collect special category data unless you voluntarily provide it (e.g., access needs).

3. How we collect your data

• When you contact us by phone, email, website form, or social media
• When you request a quote or book work
• When you make a payment
• When we visit your property

4. Why we use your data (lawful bases)

We process your data for:

• Contractual necessity – to provide quotes, carry out work, and manage invoices
• Legitimate interests – to manage enquiries, maintain records, and improve services
• Legal obligations – accounting, tax, and regulatory compliance

These lawful bases align with UK GDPR requirements.  co.uk

5. How we store and protect your data

Your data is stored securely using:

• Password‑protected devices
• Encrypted cloud storage (if used)
• Restricted access (only the director processes data)

We keep data only as long as necessary for tax, accounting, and service history purposes, consistent with ICO guidance on retention.  Information ...

6. Who we share your data with

We only share data when necessary, such as:

• Accountants (for tax and bookkeeping)
• Subcontractors (only with your consent and only relevant job details)
• Legal authorities if required by law

We do not sell or trade personal data.

7. Your rights

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (where legally possible)
• Object to processing
• Request data portability

You can exercise these rights by contacting us.

8. Cookies and website data

If our website uses cookies or analytics, we will provide a separate cookie notice in line with PECR (Privacy and Electronic Communications Regulations). 

9. How to complain

If you have concerns about how we handle your data, you can contact:

• The Homewrights Limited (details above)
• Information Commissioner’s Office (ICO) at ico.org.uk